Expertise

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Leadership Summary

Known for quickly seeing the big picture, aligning teams around shared goals, and turning complex data into actionable strategies, we have 25+ years leading growth, performance management, and operational transformation.

Experienced in building performance frameworks, guiding leadership decisions, and driving measurable results across diverse industries, we bring a people-centered approach to change, fostering collaboration while maintaining focus on accountability and outcomes.

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Core Competencies

Everyday AI
Power BI
SQL (basic querying)
Customer Relationship Management (CRM) Systems
Marketing Automation Systems and campaign management
Adobe Suite
Office Suite
QuickBooks, Shopify, Square, Gusto
HTML/PHP/ASP/CPANEL etc
Video editing and production
Branding optimization and cohesion
Graphical layout and design
Process optimization and documentation
Virtual technology service and support provider
Entrepreneurial Operating System (EOS)

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Career Snapshot

Chief of Staff
- Provided strategic and operational guidance across the entire organization to meet strategic KPIs and performance goals set by the CEO
Principal Consultant
- Advised $500MM client portfolio spanning multiple industries on operational restructuring, technology modernization, and leadership alignment to support scalable growth.
Owner & Operator
- Launched and scaled a specialty retail brand, leading all operations, marketing, and customer experience efforts.
Partner
- Led an event and experiential marketing agency, creating immersive campaigns for regional and national brands.

This is our Process

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Portfolio

These examples highlight the business challenges we’ve helped solve, the systems we’ve built, and the measurable results delivered that demonstrate our ability to connect people, process, and technology.

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Thought Pieces

These opinion pieces are designed to spark conversation, support decision-making, and inspire meaningful progress. They offer a closer look at Jillian’s creative process and brainstorming technique via open letters and blog posts.

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White Papers

Explore curated insights and research on strategy, operations, leadership, and technology. These white papers highlight the ideas, frameworks, and lessons that shape our approach to consulting and executive work.

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Testimonials

Every project is built on collaboration, trust, and a shared commitment to progress. These testimonials reflect that journey, shared in the voices of clients and colleagues who’ve experienced the process firsthand.

Contact Us

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Charlotte, North Carolina

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hello@emptech.net

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(980) 250-5021

About Us

Empress Consulting is led by Jillian Dato Hamady, a strategic executive with over 25 years of experience in business, operations, and technology consulting. We help organizations simplify complexity, strengthen leadership, and evolve through smart, people-focused solutions. Together, we turn insight into action and ideas into measurable success.