what we do
to BOOST your business
By leading cross-functional initiatives across operations, marketing, finance, and technology to support scalable growth, we build performance frameworks, implemented systems that improve visibility and accountability, and guid organizations through complex transformations. This approach combines data-driven decision making with practical execution to ensure strategies translate into impact. We thrive on opportunities to lead organizations through change and align teams to clear objectives with real results.
- People-First Leadership
- Accountable teams and alignment across departments is crucial to move initiatives forward efficiently.
- Operational Execution
- Ensuring initiatives make it from concept through delivery with clear ownership and measurable results.
- Growth & Performance Focus
- Outcomes that improve revenue, efficiency, and long-term business sustainability are the priority.
Operational Reset
This is a diagnostic or strategy sprint, not a project or implementation but an assessment and roadmap to get you to the next step. All pricing, timelines, and milestones depend on the specific analysis and are subject to change. Please reach out so we can start working on a a plan to get to you the next phase!
Examples:
- Operational audit (people, process, systems)
- KPI/scorecard framework
- Prioritized roadmap (what to fix, in what order)
- Executive readout
- Company culture assessment
- Process useability report
Execution Engine
This is a project with a purpose: fix a specific high-value problem. I am a strategic partner who handles projects at scale and brings you in when it matters. All pricing, timelines, and milestones depend on the specific project and are subject to change. Contact me to see what stuck initiatives I can get moving again!
Examples:
- Implementation oversight
- Vendor selection + RFP
- Process redesign / Policy documentation
- Location security
- KPI system rollout
- Website Design
Executive Partnership
Whether you are in between executives or need short term support, utilize my proven expertise to fix operational inefficiencies, scale systems, or lead critical initiatives quickly without the long-term overhead. The result is faster progress, better decisions, and more structure. Setup a discovery call to find out more!
Deliverables:
- Run L10 / EOS cadence
- Own KPIs + accountability
- Drive strategic initiatives
- Improve cash flow visibility and control
- Prepare the business for scaling, funding, or exit
- Coach managers and develop leadership bench strength
Core Services
your business STRATEGY for success
At Empress Consulting, we provide you they systems you need to keep your business moving forward, protected from cyber threats, and are there to support you when you are ready to move to the next level. This lightweight bundle helps fill in the gap of a traditional managed service provider (MSP) who may not be agile enough for your growing business.
Our Strategy package takes the foundational technology needs off your plate so you can focus on growing your business. You will be set up for future success with reliable groundwork that is as agile as you.
See boxes below for details of what is included in the Strategy package.
Basics
- 2–4 touchpoint calls/month
- Administration and management of technology stack
- Strategic guidance
- Monthly Status Report
- Patching and update maintenance for covered systems
- Unlimited email support questions
- Facilitation with vendor support
- Direct support when available
Website
- Business URL registration for 1 domain
- One website “Under construction” page with company logo (if no current website)
- Transfer, management and parking of any currently owned domains (will redirect to main domain)
- Quarterly website content update
- Monitoring uptime and privacy protection of website and domain
System
- Initial system setup and configuration
- M365 Business Standard accounts
- Word / Excel / Powerpoint / Outlook
- Custom email account [name@yourcompany.com]
- OneDrive
- Teams
- Sharepoint
Advisory
- Ongoing support and guidance as a technical advisor answering any questions about the systems and services outlined or related issues
- Access to client-only pricing for licensing and software services.
- Discounts on future projects with Empress Consulting.
- Regular reporting on issue tracking and pattern recognition.
- Annual “recommendation roadmap”
Security
- Endpoint backup (files on local computer or laptop)
- Endpoint protection (virus and malware protection)
- Cloud Backup (onedrive and email)
- Email threat protection (spam, phishing, and impersonation)
- Managed Endpoint Detection and Response
- Patching and updates of devices and systems
Addons
- Additional users/email addresses
- Cybersecurity Awareness Training
- Google Apps
- E-Commerce/booking website management
- WordPress addons & extensions
- additional URLs/Domain names
- Secure password storage
- Email encryption/secure file send
- additional Microsoft products
years consulting across multi-industry organizations
portfolio supported across multiple industries
%
increase in marketing ROI through system and process optimization
recovered in accounts receivable and stabilized cash flow
%
improvement in reporting efficiency through KPI framework design
In their words
see our REVIEWS
Jillian brought her significant expertise as a marketing consultant and advertising strategist to develop and manage our corporate online personality.
Jillian invested in a communications workshop we offer and I could see her deduction to serving the customer and better understanding their issues.
Jillian and I have worked together since 2001, throughout various organizations and cultures. She is on my short list of individuals that I would carry with me wherever I went and trust her explicitly to get the job done.
Contact Us
Charlotte, North Carolina
hello@emptech.net
(980) 250-5021
About Us
Empress Consulting is led by Jillian Dato Hamady, a strategic executive with over 25 years of experience in business, operations, and technology consulting. We help organizations simplify complexity, strengthen leadership, and evolve through smart, people-focused solutions. Together, we turn insight into action and ideas into measurable success.
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