Jillian Dato Hamady
LEADERSHIP summary
Known for quickly seeing the big picture, aligning teams around shared goals, and turning complex data into actionable strategies, Jillian has 25+ years leading growth, performance management, and operational transformation. Experienced in building performance frameworks, guiding leadership decisions, and driving measurable results across diverse industries, she brings a people-centered approach to change, fostering collaboration while maintaining focus on accountability and outcomes. Unlike traditional consultants, Jillian works inside the business to implement, lead, and hold teams accountable ensuring strategies are executed and not just discussed.
- Chief of Staff
- Provided strategic and operational guidance across the entire organization to meet growth KPIs and performance goals set by the CEO. Managed company-wide initiatives as well as protected CEOs time to make sure projects and vision were a success.
- Principal Consultant
- Advised $500MM client portfolio spanning multiple industries. Led projects on operational restructuring, technology modernization, and leadership alignment to support scalable growth.
- Owner & Operator
- Launched and scaled a specialty retail brand, leading all operations, marketing, and customer experience efforts. Included pop-up, e-commerce, and Amazon fulfillment opportunities
- Partner
- Led an event and experiential marketing agency, creating immersive campaigns for regional and national brands.
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years consulting across multi-industry organizations
portfolio supported across multiple industries
increase in marketing ROI through system and process optimization
recovered in accounts receivable and stabilized cash flow
improvement in reporting efficiency through KPI framework design
a SUMMARY listing of
Core competencies
- Everyday AI
- Power BI
- SQL (basic querying)
- HTML/PHP/ASP/CPANEL etc
- Video editing and production
- Branding optimization and cohesion
- Graphical layout and design
- Process optimization and documentation
- Virtual technology service and support provider
- Entrepreneurial Operating System (EOS)
- Customer Relationship Management (CRM) Systems (HubSpot / Salesforce / Dynamics and similar)
- Marketing Automation Systems and campaign management (MailChimp, ConstantContact, Buffer, HootSuite, and Similar
- Adobe Suite (Photoshop, Acrobat, Dreamweaver, Premier)
- Office Suite (Advanced level in Word/Excel/Powerpoint/Outlook/Access)
- M365 Suite (OneDrive, Sharepoint, Teams, Azure, Exchange, Defender, etc)
- Shopify, Square, and other Point of Sale (POS) systems
- WordPress, WooCommerce, JetPack, and related addins
- Gusto, QuickBooks, Jira, and other specialty business functions
- Corny Beginnings
- Playing Around
- Catnaps
- Wind in my wings
- Electronic Frontier
- A New Adventure
- Notable Achievements
I grew up in the midwest in a suburb of Chicago, Illinois. It was actually pretty close to the Wisconsin border so depending on who you were talking to would determine whether you were a Bears or a Packers fan 🙂 Of course the real answer is Team Fluff but you don’t want to make anyone feel bad about their loyalties!!
Gaming is one of my major hobbies and something I’ve done my whole life. I enjoy all forms – video games, tabletop board games, interactive room size games, whatever you got! I do prefer cooperative or single player games over competitive games, especially every person for themselves competitive games. I enjoy game more when everyone has fun together!
I have been a gamemaster for games like Pathfinder and D&D with friends and at gaming conferences. I have streamed video games on Twitch and participated in fundrasing streamathons. I was even on the Bozo show as a child!
Play is one of the best ways to keep your mind and body in good shape!
Something else that keeps me happy and healthy is cats. Felines of all kind are amazing! I don’t know why I am so fascinated by them, and to be clear I do love all animals but cats are my favorite. I have even shown my moggies (the cat word for mutt) in cat shows. My one cat Magritte, a long-haired tortiseshell, won 7th best out of 28 cats! That means other people thought she was as cute and fluffy as I did! ![]()
Cats are though interesting creatures and I enjoy having them as pets. My current critters always seem to sense when I need a laugh or a distraction or a cuddle and provide the right interruption at exactly the right time. Life would not be the same without them.
Its not all work – I do find time to play too! The past few years have been filled with life changes both big and small. Its impossible to sum up a lifetime with bulletpoints but I am going to give it a go anyway. Here are some of the highlights of my life – and I am sure I am leaving out too many to remember!
- Roadmap
- Chicago
- 25 years business consultant
- 15 years retail store owner operator
- 5 years experiential marketer
- Charlotte
- married
- house
- new business
- Chicago
- Volunteer
- President HOA
- Distinguished Gentleman’s Ride
- Habitat for Humanity
- Extra Life
- Second Amendment Sisters
- Hobbies
- reading
- motorcycles
- sailing/boating
- gaming
- Interests
- cats
- new tech
- concerts
- achievements
- Apple Cider Century
- Sailing Certifications
- Veternary Assistant Certification
- Conqueror Challenges
I have always been a tech geek, early adopting most new tech as soon as it hits the market. Noteably I never owned an IPhone – I originally went the Windows phone route (I bought several phones straight from Japan) and then switched to Android when it was invented. I do have an IPad so its not that I don’t appreciate the Apple eco-system, I just never had the opportunity!
After the first Android phone, I switched between android and windows phones until the Samsung Galaxy was released and I have been there every since.
I was also an early adopter of the Amazon Alexa systems. I have been a member of their systems so long I get early access to products that sometimes don’t hit the live market! Things like the original Echo, Look, Auto, and Astro are still alive and active in my house to the delight of houseguests!
Other fun gadgets I have owned (or still do)
- Google Glass
- first generation HTC Vive VR Headset
- first generation Meta Raybans
- Humane AI Pin
- Litter-Robot (all the generations)
- Sure-Flap Feeder (and a variety of other pet feeding options)
- DockStream Pet Water Fountain (and other pet water solutions)
When the CEO of the company I had spent the last 25+ years at decided to retire and close the company, it was a bit of a shock.
- Is there anyway to stop this from happening?
- Who even was I without this job?
- Am I even employable in today’s market?
After collecting myself and my thoughts I realized this was the opportunity I had been waiting for. Too often over the past several years I have wanted to take a chance on a business venture or new job or branch out on my own but I always had excuses. I was too busy with work, the money was too good, I could work and do the other thing (yea, right!).
But now I have that opportunity and I am going to make the most of it. Onward and upward towards adventure and success!
These aren’t really certifications or achievements but they all took their own style of determination to do and I was very proud of myself for completing them.
- Babes Ride Out camping trip
- Tail of the Dragon – on the Grom and in my Car
- Back of the Dragon motorcycle trip
- Bahamas Island sailing and camping trip
- World Travel
| Peru | France |
| Spain | Belgium |
| Portugal | Germany |
| Morocco | Amsterdam |
| USVI | Canada |
areas of EXPERTISE where I
Consistently Add Value
People First Leadership
I build strong, accountable teams and create alignment across departments to move initiatives forward efficiently.
Operational Execution
I translate strategy into action, driving initiatives from concept through delivery with clear ownership and measurable results.
Growth & Performance Focus
I prioritize outcomes that improve revenue, efficiency, and long-term business sustainability.
Contact Us
Charlotte, North Carolina
hello@emptech.net
(980) 250-5021
About Us
Empress Consulting is led by Jillian Dato Hamady, a strategic executive with over 25 years of experience in business, operations, and technology consulting. We help organizations simplify complexity, strengthen leadership, and evolve through smart, people-focused solutions. Together, we turn insight into action and ideas into measurable success.
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